This information is specifically for Health Science Center students admitted prior to academic year 2025-2026.

The financial service department offers disbursement and collection of school-administered loans to include the following:

  • Primary Care Loans
  • Loans for Disadvantaged Students
  • Private Loan Funds
  • Emergency Loan

Additionally, we handle institutional exit interviews, deferments, and other benefit processing for the loan programs listed above.

For specific information on outside loans (such as Direct/FFEL loans), please contact your lender/servicer or Financial Aid. Specific questions regarding eligibility for the different types of deferment or forbearance for school-administered loans may be addressed to us by mail, telephone or email. This email address is being protected from spambots. You need JavaScript enabled to view it (see below for other contact methods). To download a form in order to apply for deferment or forbearance, please select from the following:

To sign up for online account access or to make an online payment on your institutional loans, please visit the following website for billing agent, University Accounting Service. Benefit forms can also be accessed from this website.

If you are unsure about which form you need, please contact the Student Loan Officer, Amanda Mitchell at 757.446.6056.

Mailing address:

Financial Services
Student Loans
PO Box 1980
Norfolk, VA 23501