Find answers here to many of the more commonly asked questions. For additional concerns, students can see  "Contacts for Key Student Resources." Faculty and Staff may refer to “Who to Contact for Faculty and Staff Ramp-Up.”

Effects on EVMS Campus

Last Updated: 08-10-2020.

No. EVMS will remain open indefinitely to provide needed medical care to our community, facilitate learning for our students and to perform critical research. Get remote work guidance here.

Get more updates through the EVMS Communications page.

Last updated: 07-15-2020

The Ramp-Up Task Force has been working on a protocol for gradually re-engaging the community, including some face-to-face activities. Due to increased number of COVID-19 cases in the community on July 15, the Ramp-Up Task Force decided to delay approval for face-to-face community activities for at least one month. We will continue to monitor the evolving pandemic environment and will move forward when we think risk can be appropriately mitigated.

Last updated: 03-31-2020.

There is no risk. EVMS has been accredited to offer online education since the late 1990s. We have provided updates to all accrediting bodies about the increase in on line education and have received approval to proceed for as long as necessary.

Last updated: 07-27-2020

Beginning June 15, 2020, face-to-face lectures, didactics, and grand rounds may, but are not required to, resume; however, it is recommended that lectures, didactics and grand rounds continue to take place remotely when possible. When it is more educationally beneficial for the activities to occur on a face-to-face basis, the groups should be limited, regardless of the size of the meeting space, to 25 or fewer participants. All participants must wear masks, abide by physical distancing of no less than 6 feet, and use hand hygiene.

Last Updated 08-10-2020

The Brickell Medical Sciences Library, computer lab, classroom and service desk have returned to pre-COVID hours, and the facility is open 24/7 with some limitations. The most current details are available on the library website. You can contact individual librarians via the email address listed on the library’s staff web page

Exposure and Illness

Last updated 07-27-2020

Symptoms are:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Updated information about symptoms can be found on CDC site.

Last updated 07-27-2020

Safety is a shared responsibility between individuals and the institution.  As such, self-monitoring is an essential part of the Ramp-Up Plan. 

If you are a student and feel sick: GO HOME (if on campus or at a clinical rotation) or STAY HOME and follow the updated Student Protocol – If You Have COVID-19 Symptoms or Think You Were Exposed for exposed or ill students.

If you are a faculty or staff member and feel sick: Notify your supervisor that you have symptoms then GO HOME (if at work) or STAY HOME. Then follow the updated Employee Protocol – If You Have COVID-19 Symptoms or Think You Were Exposed.

Last updated 07-27-2020

If you think you were exposed to a COVID-19 positive person, a Person Under Investigation (PUI), or have developed symptoms that you think might be consistent with COVID-19 please follow the instructions in the Employee Protocol – If You Have COVID-19 Symptoms or Think You Were Exposed. If you have symptoms: Notify your supervisor that you have symptoms then GO HOME (if at work) or STAY HOME.

You will need to have basic information about the COVID-19 positive person you were exposed to, including the date of the contact/exposure and the date the COVID-19 positive person was tested (if known).

Last updated 07-27-2020

You should send the employee home immediately. Both you, as the supervisor, and the employee need to follow the Employee and Supervisor COVID-19 Protocols and Testing Instructions. Please also refer to the Supervisor Protocol and the EVMS Communicable Disease Policy

If an employee reports to work without approval, please contact Human Resources immediately.

Last updated 07-27-2020

Tell the employee to follow the Employee Protocol – If You Have COVID-19 Symptoms or Think You Were Exposed.  Supervisors should follow the Supervisor Protocol.

If an employee reports to work without approval, please contact Human Resources immediately.

Last updated: 03-31-2020

Contact EVMS Student Affairs at 757.446.5244 or 757.774.6577 immediately.

Last updated: 07-27-2020

Inform your supervisor and direct the employee to the Employee Protocol – If You Have COVID-19 Symptoms or Think You Were Exposed. Symptomatic employees should not report to work and leave work immediately if they are at work.   

Last updated 07-27-2020

The coworker who has come into contact with someone who was sick needs to complete the Employee Protocol – If You Have COVID-19 Symptoms or Think You Were Exposed and follow protocol for communicating this information to the supervisor.

Human Resources & Benefits

Last updated: 03-17-2020

If you have questions or need assistance from Human Resources, please call ahead at 757.446.6043 prior to visiting as staffing is limited. Badging services are available for a limited number of hours.

Last Updated 03-31-2020 5:57 p.m.

EVMS has updated several policies to address multiple leave and related pay scenarios. In addition, new federal regulations are available to assist. Find detailed information regarding COVID-19-related Employee Benefits questions. If employees have questions regarding available leave and related pay issues or any other benefits-related questions, please have them contact Human Resources.

Last updated: 06-16-2020

Employees will be able to opt out through the end of the calendar year, 12/31/2020. The grace period to use funds in the account will run until 9/15/2020. We are not extending further because we have yet to get definitive guidance if this could lead to someone over-contributing, since the EVMS plan year does not coincide with the calendar year. If additional guidance is provided, we may extend the grace period and will notify those enrolled.

Patient Care

Last updated 07-27-2020

Call your primary-care doctor by phone to be screened for symptoms. All practices offer telehealth appointments to address any questions or concerns you might have about an exposure or syptoms of COVID-19.

Last Updated 03-18-2020 12:46 p.m.

Clinical protocols have been established and are available on a special COVID-19 Resources webpage in myPortal. You must use your network log-in credentials to access this information.  

Remote Work

Last Updated 03-31-2020 9:03 a.m.

Richard V. Homan, MD, President and Provost, Dean of the School of Medicine, advised in a March 30 email that, with the exception of essential personnel, supervisors must require all eligible employees to work remotely.

Evaluate what tools you will need. BEFORE leaving campus, be sure to address your email and phone access and possibly request a VPN:

  • Email: Set up your DUO two-factor authentication for email.
  • Phones: Consider how to handle phone coverage and forwarding.
  • VPN: Decide if you need a virtual private network (VPN) authorization, and submit a hard-copy request form signed by your supervisor.

Essential personnel are employees who are required to report to their designated work location.


Last updated: 06-16-2020

Essential personnel are employees who are required to report to their designated work location because they perform job duties that cannot be performed remotely and are necessary to ensure continued operations of the school and/or EVMS Medical Group, for example, healthcare workers. police and public safety, and housekeeping. Using this definition as a guide, it is the responsibility of the Department Head to designate positions as essential and document that in the job description for essential positions. If an employee has a concern about a decision regarding remote work, they can contact Human Resources to discuss the issue further.

There is no plan to change the telework policy, which is not the policy we are currently operating under. The remote work policy is in effect as long as the COOP plan is activated, which is currently the case. While operating under the COOP plan, there is no need to change the telework policy. EVMS will consider changes to any policy if a need to do so is identified, but currently that is not the case.

Last updated 07-20-2020

Find a list in the Information Technology Remote Services Guide.

Last Updated 03-18-2020 12:50 p.m.

Before you leave campus, make sure you have established your DUO two-factor authentication to use EVMS webmail remotely. To reach the directions, you will need to log in to myPortal. DUO two-factor authentication is available here.

Last Updated 03-18-2020 12:50 p.m.

You may need a virtual private network, especially if you handle sensitive personnel, medical or student records. If you and your supervisor determine a VPN is needed, you must submit a printed and signed NIC Staff Virtual Private Network (VPN) Request Form. BEFORE DOWNLOADING the form, log in to myPortal, or find the form in the myPortal forms search under “VPN” Please note: the link is in the bold blue type.

Please be aware the network center is handling a historic volume of VPN requests. Your patience is appreciated.

Last updated 03-18-2020

Contact Telecommunications at if you need to arrange to have phones forwarded offsite.

Safety Precautions

Last updated: 06-01-2020.

Yes.  Universal masking requirements are now in effect for all common spaces (lobbies, hallways, classrooms, lecture halls, etc.) and all shared spaces with more than one person. Remember that masking is only effective when combined with regular hand washing or use of sanitizers when washing is not practical.  You may wear your own cloth mask or contact Student Affairs Mask Distribution Sign Up  (757.446.5244) about obtaining a mask from EVMS. For more information, see the Masking and Hand Hygiene Requirements document.

Last updated 07-27-2020

Tips to prevent the spread of the illness:

  • Adhere to EVMS universal masking and PPE policy.
  • Wear a mask or face covering when in public spaces.
  • Maintain distancing of 6 feet or more.
  • Avoid travel.
  • Avoid social gatherings outside of work.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Clean and disinfect frequently touched objects and surfaces.
  • Stay home when you are sick except to get medical care.
  • Wash your hands often with soap and water for at least 20 seconds.

Last updated: 06-01-2020.

Yes. Social distancing (keeping at least six feet away from others) along with all other administrative controls such as wearing masks, regular handwashing/use of sanitizers, and self-monitoring have been proven effective in stopping infection.

Last updated: 06-01-2020.

Check with security for a disposable mask. EVMS has limited supplies for incidental use such as this.

Last updated: 06-01-2020.

For Employees: The request needs to be made to your direct supervisor and/or department head, who would then approve and forward the request to Materials Management. 

For Students: You may wear your own cloth mask or contact Student Affairs Mask Distribution Sign Up (757.446.5244) about obtaining a mask from EVMS.

For more information, see the Masking and Hand Hygiene Requirements document.

Last updated: 06-01-2020.

NO. EVMS will not be testing or taking temperatures for the following reasons:

  1. Unlike the emergency room, the ICU, or busy patient care settings, academic settings are a relatively lower risk environment.
  2. Testing supplies continue to be limited and only provide information about the status of infection for one-time period. That status could change in an hour, a day, or a month after the test and so is not useful on an ongoing basis.
  3. Temperature readings in and of themselves are not a reliable indicator of illness. Our approach relies on self-identification of any number of symptoms that, taken together, might indicate illness.
  4. Self-monitoring of illness, wearing masks, washing hands and maintaining social distance have proved effective.

Therefore, based on guidance from the CDC and the EVMS Medical Group, EVMS has chosen to employ an approach that is supported by the data.

Last updated: 06-01-2020.

Contact EVMS Student Affairs at 757.446.5244 or 757.774.6577 immediately.

Last updated: 06-01-2020.

No. We will not be taping off urinals, stalls or sinks.  Our clinical experts indicate that if you wear a mask, you are at low risk in the restroom. Additionally, taping would increase the number of people waiting in line, which could increase risk, and taping off sinks would make it more difficult to practice frequent hand washing.

Last updated: 06-01-2020.

Yes. This assumes that the users of the refrigerator practice common sense cleaning and storage protocols. See this link to the CDC:

Last updated: 06-01-2020. 

Yes. Additional cleaning protocols have been added. For details, see the EVMS Housekeeping Protocols by Mission – COVID 19 document.


Last updated: 06-01-2020.

EVMS developed a Ramp-up Plan for employees and students to resume activities on campus. The plan focuses on critical procedures that each employee and student must follow and that are provided in the training modules.


Last updated: 06-01-2020.

Yes. EVMS students with an international travel history within three weeks of being in the learning environment must complete the health screening questionnaire. See the What Do I Do section for the most updated information. Students with positive screens will be referred to EVMS Student Health. Domestic travel is currently exempt from this requirement, but that could change based on changes in the pandemic environment.

Last Updated 03-20-2020 1:35 p.m.

EVMS is strongly recommending all personal travel be postponed due to COVID-19. This guidance applies to all employees, including faculty, staff and residents. Read more about specific travel policies on the Travel Guidance page.

Last updated: 06-01-2020.

Not Yet. EVMS will continue to monitor the travel situation and make appropriate adjustments as circumstances warrant.

Last updated 04-17-2020

EVMS is restricting all travel to both domestic and international conferences.  If your travel was canceled, please request a refund directly from the airline or other vendors as soon as possible. Find additional information on seeking refunds under "Business Travel Restricted."


Last updated: 07-01-2020.

That is correct. There is no further guidance at this time.

Last updated: 07-01-2020.

See requirements for visitors