Here you can find answers to the most common questions we are hearing from students, staff and faculty. This page will be updated regularly as additional information is provided:

General Questions

Last Updated: 03-31-2020 3:39 p.m.

No. EVMS will remain open indefinitely to provide needed medical care to our community, facilitate remote learning for our students and to perform critical research. Get remote work guidance here.

All classes for the School of Health Professions started being delivered online on Monday, March 16, 2020. All M1 and M2 classes will be delivered online beginning Monday, March 23, 2020, immediately following spring break. All MD and Health Professions students have been recalled from all clinical rotations until further notice.

Get more updates through the EVMS Communications page.

Last Updated 04-17-2020 3:20 p.m.

Brickell Medical Sciences Library, including the computer lab, was closed, Friday, April 10. Its staff is working remotely and will continue to provide limited services Monday through Friday, 8 a.m. to 5 p.m. Contact the service desk email for assistance. For reference service, email researchlibrarians@evms.edu; for document delivery, to use your ILLiad account direct ILLiad questions to ILLiad@evms.edu; for general information questions, email library@evms.edu. You can contact individual librarians via the email address listed on the library’s web page.

Exposure and Illness Questions

Last Updated 03-13-2020 2:31 p.m.

Symptoms are fever, cough and shortness of breath. Seek medical advice if you develop symptoms, and have been in close contact with a person known to have COVID-19 or if you live in or have recently been in an area with ongoing spread of COVID-19. Find an additional EVMS resource on symptoms.

Last Updated 03-16-2020 3:16 p.m.

Tips to prevent the spread of the illness:

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid touching your eyes, nose and mouth.
  • Clean and disinfect frequently touched objects and surfaces.
  • Stay home when you are sick except to get medical care.
  • Wash your hands often with soap and water for at least 20 seconds.

Find a helpful poster of this information here.

Find a video with helpful tips here.

Last Updated 05-07-2020 12:42 p.m.

Call your primary-care doctor by phone to be screened for symptoms. You can find a quick list of symptoms here.  If you require testing, you will be scheduled an appointment for testing.

Last Updated 03-18-2020 12:43 p.m.

Employees who have an EVMS primary-care physician can call their doctor for pre-screening and, if warranted, be scheduled an appointment for the drive-through site. Employees who do not use an EVMS primary-care physician can complete a phone screening with EVMS Occupational Health and, if warranted, be scheduled for a drive-through appointment. THIS TESTING IS NOT AVAILABLE TO THE PUBLIC and can only be obtained only with an appointment.

Last Updated 03-18-2020 12:44 p.m.

If the family member has an EVMS primary-care physician, they can call their doctor for pre-screening and, if needed, be scheduled an appointment for the drive-through site. If the family member does not use an EVMS primary-care physician, they can complete a phone screening with EVMS Occupational Health and, if needed, be scheduled for a drive-through appointment. THIS TESTING IS NOT AVAILABLE TO THE PUBLIC and can be obtained only with an appointment.

Last updated 05-07-2020 12:45 p.m.

Residents who have an EVMS primary-care physician can call their doctor for pre-screening and, if needed, be scheduled for an appointment for testing. Residents who do not use an EVMS primary-care physician can complete a phone screening with EVMS Occupational Health and, if needed, be scheduled for screening.

Last Updated 05-07-2020 12:46 p.m.

Call the Student Health Clinic at 757.446.5700. You will receive a pre-screening and, if warranted, be scheduled an appointment.

Last Updated 03-18-2020 12:46 p.m.

Clinical protocols have been established and are available on a special COVID-19 resource website. You must use your network log-in credentials to access this information.  https://myportal.evms.edu/covid-19resources/

Remote Work Questions

Last Updated 03-31-2020 9:03 a.m.

Richard V. Homan, MD, President and Provost, Dean of the School of Medicine, advised in a March 30 email that, with the exception of essential personnel, supervisors must require all eligible employees to work remotely.

Evaluate what tools you will need. BEFORE leaving campus, be sure to address your email and phone access and possibly request a VPN:

  • Email: Set up your DUO two-factor authentication for email.
  • Phones: Consider how to handle phone coverage and forwarding.
  • VPN: Decide if you need a virtual private network (VPN) authorization, and submit a hard-copy request form signed by your supervisor.

Essential personnel are employees who are required to report to their designated work location.

 

Last Updated 03-18-2020 12:50 p.m.

Before you leave campus, make sure you have established your DUO two-factor authentication to use EVMS webmail remotely. To reach the directions, you will need to log in to myPortal. DUO two-factor authentication is available here.

Last Updated 03-18-2020 12:50 p.m.

You may need a virtual private network, especially if you handle sensitive personnel, medical or student records. If you and your supervisor determine a VPN is needed, you must submit a printed and signed NIC Staff Virtual Private Network (VPN) Request Form. BEFORE DOWNLOADING the form, log in to myPortal, or find the form in the myPortal forms search under “VPN” Please note: the link is in the bold blue type.

Please be aware the network center is handling a historic volume of VPN requests. Your patience is appreciated.

Last Updated 03-18-2020 12:52 p.m.

Contact Telecommunications telehelp@evms.edu if you need to arrange to have phones forwarded offsite.

Last Updated 03-17-2020 11:41 a.m.

If you have questions or need assistance from Human Resources, please call ahead at 757.446.6043 prior to visiting as staffing is limited. Badging services are suspended and no ID badges will be available until further notice.

Supervisors

Last Updated 03-19-2020 9:16 a.m.

Tell the employee to contact Human Resources. All employee illnesses are being routed through Occupational Health, and Human Resources will notify you about the disposition. Employees must NOT return to work until cleared and you are notified by Human Resources.

If an employee reports to work without approval, please contact Human Resources immediately.

Last Updated 03-19-2020 9:16 a.m.

You should send the employee home immediately. Both you, as the supervisor, and the employee need to contact Human Resources. Contact Housekeeping to have the office cleaned. All employee illnesses are routed through Occupational Health, and Human Resources will notify you about the disposition. Employees must NOT return to work until cleared and you are notified by Human Resources. Please refer to the EVMS Communicable Disease Policy.

If an employee reports to work without approval, please contact Human Resources immediately.

Last Updated 03-20-2020 3:24 p.m.

You need to notify Human Resources immediately. 

Last Updated 03-31-2020 5:57 p.m.

EVMS has updated several policies to address multiple leave and related pay scenarios. In addition, new federal regulation are available to assist. Find detailed information regarding COVID-19-related Employee Benefits questions. If employees have questions regarding available leave and related pay issues or any other benefits-related questions, please have them contact Human Resources.

Event-Related Questions

Last Updated 04-17-2020 9:12 a.m.

  • All institutionally sponsored events beginning Monday, March 16, 2020, and until further notice have been canceled.
  • EVMS strongly discourages non-essential gatherings of 10 or more people. Organizers should consider postponing the event/meeting or using remote technology to help avoid the spread of the virus. The 10-person limit is based on guidance from our health experts, the CDC and is consistent with practices at a range of institutions.
  • Meetings and events of any size should be reconsidered. Consider using teleconferencing as an alternative. Find details under the remote section of Faculty and Staff Guidance. 

Last Updated 05-07-2020 5:38 p.m.

EVMS will host a virtual commencement ceremony at 10 a.m. Saturday, May 16, 2020. The ceremony will be featured on the EVMS home page at that time. This alternative was supported by a survey of the graduating class and communicated to students by email sent by the administration.

In addition, all 2020 graduates will be invited back to participate in the May 2021 Commencement Exercises and EVMS Alumni Relations is working to create a dedicated Class of 2020 celebration later this year.

For additional information on related virtual commencement events and activities, see the Commencement page.

Travel Questions

Last Updated 03-20-2020 1:35 p.m.

EVMS is strongly recommending all personal travel be postponed due to COVID-19. This guidance applies to all employees, including faculty, staff and residents. Read more about specific travel policies on the Travel Guidance page.

Last updated 04-17-2020

EVMS is restricting all travel to both domestic and international conferences.  If your travel was canceled, please request a refund directly from the airline or other vendors as soon as possible. Find additional information on seeking refunds under "Business Travel Restricted."