Who to Contact - Quick Reference Guide

Last Updated: 05-14-2020 5:48 p.m.

Coming to Work

Research or Lab Issues

Health and Wellbeing

COVID-19 Compliance

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CUPRON and Cloth Mask Washing

Last Updated: 05-14-2020 5:54 p.m.

CUPRON Masks

  • Wash prior to first use and daily thereafter, or between
    users, whichever comes first.
  • Masks can be laundered at home using hot water and regular home detergent, or by your commercial laundry service provider in open pocket washer/extractors. Do not launder in commercial tunnel washers.
  • Do not use any fabric softeners when washing or drying (e.g. dryer sheets).
  • Do not use chlorine bleach as it may degrade the elastic bands over time.
  • Dry on medium heat only.

Cloth Masks

  • Launder your mask daily.
  • Use the warmest appropriate water.
  • Dry items completely.

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Forms and Planning Templates

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Housekeeping Protocols

  1. Housekeeping has added six day porters and reassigned three event techs to day shift for high-touch area disinfecting during the COVID-19 pandemic.
  2. Two (2) of these additional porters are assigned to Hofheimer Hall, one (1 ) additional porter each assigned to Andrews Hall, Williams Hall, Lewis Hall, Lester Hall, Brickell Medical Sciences Library, Jones Institute and Smith Rogers Hall.
  3. These porters will cycle through each building top to bottom and over again throughout the day disinfecting high-touch items in common areas.
  4. Housekeepers will receive sustainment training as well as any updated training as suggested by the CDC, Olympus Building Services, and the EVMS Medical Group.
  5. Housekeepers will use a fresh solution of disinfectant daily in their spray bottles and mop buckets.
  6. Housekeepers will wear disposable gloves and masks when performing their work. Other Personal Protective Equipment (PPE) as applicable.
  7. Housekeepers will report any torn or damaged PPE immediately to Supervisor.
  8. Fresh cleaning cloths and mop cloths will be dispensed daily.
  9. If surfaces are dirty, clean dirt away before using disinfectant.
  10. Wipe high-touch items in private areas (offices, private conference rooms, kitchenettes, rooms contained within a departmental suite) and building public areas (all restrooms, building lobbies, public corridors, reception areas, elevators, stairwells, exposed table tops) with disinfectant:
    • light switches
    • interior & exterior door handles
    • telephones
    • exposed table & desk tops
    • elevator call buttons(interior & exterior) and handrails
    • stairwell door handles & handrail
  11. Housekeeping will continue to clean and disinfect all restrooms. High-touch restroom items to be included: toilet flush handles, sink faucet handles, doorknobs, light switches, product dispensers.
  12. Housekeeping will not touch office, lab or clinical equipment such as computers, monitors, keyboards, calculators, lab equipment or clinical equipment.
  13. Dispose of PPE in biohazard trash.
  14. Housekeeping will not touch biohazard trash.
  15. Wash hands thoroughly with warm water & soap for twenty (20) seconds.
  16. Current disinfectant: TB-Cide Quat by Spartan Chemical.
  1. MG clinical staff will screen patients at the main entrances of Andrews Hall, Hofheimer Hall and Williams Hall. If a patient displays flu-like symptoms, he or she will be placed in a mask and sent to their appointment.
  2. Further COVID-19 clinical screening will be performed in the exam room by a provider. Provider will review whether the patient is displaying: dry cough, fever, shortness of breath, or has traveled outside the US.
  3. If suspected of COVID-19 exposure, the clinical staff will disinfect the exam room surfaces after patient discharge.
  4. Clinical staff will mark the exam-room door with a note displaying "C" to notify Housekeeping of the suspected COVID-19 exposure.
  5. Clinical staff will contact a Housekeeping Manager by both phone and email and provide the information that a suspected case of COVID-19 was seen in Building/Floor/Suite #/Exam room.
  6. Housekeeping will suit up in Personal Protective Equipment (PPE); disposable gloves, mask & disposable gown.
  7. Housekeeping will enter the exam room and perform a second disinfecting of the room.
  8. Dispense a fresh solution of disinfectant into spray bottle and mop bucket.
  9. Wipe high-touch items in clinical areas with disinfectant (offices, clinic exam rooms, private conference rooms, kitchenettes, rooms contained within a clinical department suite). High-touch items include: door handles (exterior and interior), telephones, light switches, and sink faucet handles.
  10. Apply disposable gloves before entering exam rooms and clinical restrooms. Other Personal Protective Equipment (PPE) as applicable.
  11. Report any torn or damaged PPE immediately to Supervisor.
  12. Use only those housekeeping supplies (bucket, mop wringer, mop handle & mop) designated for clinic exam rooms. Fresh cleaning cloths and mop cloths dispensed daily.
  13. If surfaces are dirty, clean dirt away before using disinfectant.
  14. Using disinfectant, spray horizontal surfaces
    • counter tops
    • sinks
    • faucets and faucet handles
    • exam beds (if exposed - no paper drape) and foot rests.
  15. Spray vertical surfaces: cabinet faces.
  16. Set timer to disinfectant kill time - two (2) minutes.
  17. Wipe down wet surfaces after time has elapsed.
  18. Wet mop floor. Leave floor to air dry.
  19. Housekeeping will continue to clean and disinfect clinic restrooms. High-touch restroom items to be included: toilet flush handles, sink faucet handles, doorknobs, light switches, product dispensers.
  20. Dispose of disinfectant solution in bucket. Refill bucket with disinfectant solution to clean the bucket.
  21. Set timer to disinfectant kill time - two (2) minutes. Pour out disinfectant in bucket after time has elapsed.
  22. Dispose of gloves in biohazard trash.
  23. Dispose of regular trash. Biohazard trash will not be touched.
  24. All PPE will be disposed of in the exam room biohazard trash container after disinfecting and before the housekeeper leaves the exam room.
  25. Wash hands thoroughly with warm water and soap for twenty (20) seconds.

Labs, break areas, restrooms and office research spaces in Lewis Hall second and third floors, Jones Institute third floor, Jones Institute and Lewis Hall fourth floor vivarium entry door handles, Lester Hall, Williams Hall Pediatric Community Health, and HADSI. 

  1. High-touch surfaces to be cleaned twice daily, early morning and after 5 p.m.
  2. Wipe high-touch private research and clinical research areas (offices, private conference rooms, kitchenettes, rooms contained within a clinical department suite). High touch includes door handles (exterior and interior), telephones, sink faucet handles, refrigerator handles, door handles to freezer rooms and handles on the freezers in these areas.
  3. Housekeeping will continue to clean and disinfect research and clinical research restrooms. High-touch restroom items to be included: toilet flush handles, sink faucet handles, doorknobs, light switches, product dispensers.

Classrooms, conference rooms, auditoriums, Brickell Medical Sciences Library study carrels, study rooms and computer rooms. 

  1. Areas to be cleaned daily to include disinfecting of high touch items; door handles, light switches, telephones, any exposed table and desktops.
  2. Housekeeping will continue to clean and disinfect educational area restrooms. High-touch restroom items to be included; toilet flush handles, sink faucet handles, doorknobs, light switches, product dispensers.
  3. Wipe high-touch education areas (offices, private conference rooms, kitchenettes, rooms contained within a clinical department suite). High touch includes door handles (exterior and interior), telephones, sink faucet handles, refrigerator handles, door handles to freezer rooms and handles on the freezers in these area.
  4. Housekeeping management will review classroom schedules daily to determine classroom availability.
  5. Housekeeping can only enter classrooms between classes during business hours. If no time scheduled between classes, Housekeeping will disinfect high-touch items in these rooms once per day.

Private Areas (offices, private conference rooms, kitchenettes, rooms contained within a departmental suite)

Building Common Areas (all restrooms, building lobbies, public corridors, reception areas, elevators, stairwell door handles & handrails, exposed tabletops)

  1. Areas to be cleaned daily to include disinfecting of high-touch office areas: door handles, light switches, telephones, exposed table tops, exposed desk tops, all restrooms, toilet flush handles, sink faucet handles, building lobbies, public corridors, reception areas, elevator call buttons (interior & exterior), elevator hand rails, stairwell door handles & handrails.
  2. Housekeeping will continue to clean and disinfect administrative area restrooms. High-touch restroom items to be included: toilet flush handles, sink faucet handles, doorknobs, light switches, product dispensers.