Communication skills have never been more important than in the 21st century where professionals must balance verbal and written interactions. Strategic communication must align the message, the medium, and the audience to help organizations achieve their goals. This course will explore those concepts and help students improve their communication skills, including topics such as professional writing, developing effective PowerPoint presentations, importance of active listening, and evolving use of social media.
Management of Organizational Change
A study of organizational management theory and organizational models in a variety of settings as related to culture, mission, performance and change management with an emphasis on the application of management theory and research. This course provides an opportunity to explore conceptual frameworks addressing organizational development, leadership, decision making, and the stages of change management.
Healthcare Delivery Systems
This course focuses on the identification and analysis of factors and interrelationships which influence the operation of health services organizations with specific attention to local health departments, hospitals, multi-institutional systems, integrated health systems and strategic alliances. These organizations will be viewed and discussed comparatively with other types of health service agencies.
Conflict Analysis and Negotiations
Examine issues and principles in the management of conflict and negotiation within organizations. Topics include resolution strategies and organizational design and change. Students will examine case studies and develop a conflict scenario that applies concepts learned throughout the course.
Leveraging Data for Evidenced-Based Decision Making
This course integrates topic areas such as biostatistics, epidemiology, and evidence-based medicine. The course explains how peer-reviewed literature, relevant data, and findings from healthcare research can be used to make well-informed decisions within healthcare organizations. Students will be provided with techniques and tools to identify and use this information for decision-making. Additional topics include research questions and study hypotheses, study design, and systematic review.
Essentials of Financial Management
This course covers financial management in health care organizations including, but not limited to, financial decision-making using accounting information, operation of business units, principles of economics and capital budgeting processes along with budgetary and financial controls. Financial performance will be analyzed along with revenue determination and profitability. General accounting foundations and terminology will be covered. Students will analyze “real-life” cases to apply cost allocation, marginal cost pricing, breakeven, budget variance, capital investment, and financial analysis skills. Students will also identify and explore a health care finance-related topic, and prepare a research paper.
Introduction to Healthcare Analytics
The course introduces basic concepts in healthcare analytics. Students will develop data analysis skills with an emphasis on statistical reasoning. The course is designed to teach students how to use data to make informed decisions. This process includes reviewing the data, exploring all the underlying assumptions, summarizing and analyzing the data, and finally translating the results. Discussions and assignments will focus on honing data interpretation and the ability to strategically apply analysis results to improve health outcomes.
Within the science of learning framework, this course will examine how the science of learning, instruction, and assessment weave together. Participants will apply learning design thinking to systematically structure effective learning experiences regardless of how instruction is delivered and learn how to reach a wide variety of learners in different contexts. Technology-enabled learning solutions will be explored.
To ensure student learning and program quality, address accreditation standards, and satisfy institutional initiatives, formative and summative program evaluation methods will be examined in depth. Formative evaluation topics include needs assessment, evaluability assessment, structured conceptualization, implementation evaluation, and process evaluation. Summative evaluation topics include outcome evaluations, impact evaluation, cost-effectiveness and cost-benefit analysis, secondary analysis, and meta-analysis. Strategies for establishing an evaluation culture within an educational institution will be discussed. Learners will apply this knowledge to their actual working environment through a series of practical exercises.
Leadership and Professionalism
This course will expose learners to effective leadership approaches and skill sets. Topics will include fundamentals of leadership, leadership and professionalism self-assessment, leadership philosophy, professionalism, essential leadership and professionalism skills, modeling best leadership practices and behaviors, ethics in leadership, institutional and program accreditation, handling conflict, and emerging issues. Learners will apply this learning to their professional life through a series of practical exercises.
Policy and Politics of Healthcare
An introduction to the policy process, frameworks for understanding health policy issues, background research necessary for policy implementation and implementation strategies.
Examination of strategy-making issues for healthcare organizations, including analysis of economic incentives, financial strategies, development of mission and goals and formulation and implementation of long-range strategies to accomplish those goals.
Simulation in Healthcare
As the educational environment introduces and implements greater amounts of technology, faculties must be prepared to maximize these tools to promote effective learning. This course will explore the application of simulation and distance (distributed) learning as instructional and assessment tools of the modern educator.
Increasingly complex environments require a commitment to develop innovative solutions to address changing systems and evolving needs. This course will examine concepts and case studies of innovation in a variety of organizations, along with the tools and strategies necessary to promote effective change through discovery and networking. Students will apply information learned throughout the program to develop an innovative proposal for their place of employment or for an organization they aspire to work for.